What we can do for you

Say Goodbye To Pipe Dreams and Hollow Promises.

It's not just the about choosing the right technical solutions that gives a business a competitive advantage. There are many I.T companies who already claim to do just that, but very few deliver where it really matters.

Wouldn't you want to be dealing with a company that takes the time to understand your business and industry, listens and adapts to your specific needs, rather than selling you a solution that suits them?

Do you have a trusted partner that can supply hardware and software solutions at short notice, install, maintain and support those solutions alongside your existing technology?

Can you be guaranteed that when you pick up the phone to your I.T company that it will be answered quickly (we aim to answer all calls within 10 seconds),and that when it is answered you will speak directly to a highly skilled and polite consultant who will deal with your issue promptly? We have invested in a state of the art service desk system, and our clients have full direct access into the system for complete clarity of the status of their issues. Unlike many of our competitors, we don't employ unskilled call loggers. In all but a very few cases, the consultant that answers your call will take ownership of your issue and see it through to resolution.

We are proud of the fact that our contracted clients consitently achieve response times of under 15 minutes! Over the last 12 months we have responded to over 85% of all requests in this 15 minute period.......no mean feat by anyone's standards.

Here at Granite we have much to shout about ( as we hope our website demonstrates), but above all its our people that are our main asset, and the reason we have so many satisfied clients.

We recognise that our industry is littered with what can only be described as "Geeks"!  Whilst we have nothing against them ( in fact, they make our job easier ) our clients love working with us because we only employ customer service focussed individuals that can communicate effectively. Who wants to be blinded with techno babble, and information that has no relevance to their working day or issue at hand?

What sets us apart from the competition is the service and delivery that comes as standard to our clients.

Our priority is to deliver cohesive, cost effective solutions that are specifically tailored to the needs of your business, regardless of your size or industry. Our job is to ensure that you can do your job - effortlessly, consistently and successfully

Granite Services

• Customer Focussed, Highly Responsive I.T Support.

• Professional Consulting.

• Competitively Priced Hardware & Software, Promptly Delivered & Expertly Installed & Maintained.

• Server Solutions From Microsoft Experts To Meet The Needs Of All Types Of Business.

• Network Design, Build & Maintenance

• I.T Strategy To Ensure That Your Business Makes Informed Decisions & Has A Direction To Its Technology.

• Network & Internet Security Solutions

• Effective Maintenance Programs To Gain The Most From Your Technology Investment (I.T MOT's)Peace Of Mind Data Backup Solutions, And Data Recovery Services Should The Unthinkable Happen.

• Effective Software Licensing Solutions Keeping Your Business Legal.

• Relocation &  Expansion Projects (Capacity Planning, Electrical Works, Lighting, Air Conditioning, Data Cabling, Office Design, Building Works, Telephony, Intern & Project Management).

• E-Mail Server & Mobile E-Mail Services To Keep Your Communication Flowing.

• Secure Remote Access Solutions To Keep Your Workforce Ahead Of The Game.

Can you think of any compelling reason why you shouldn't be talking to us about your requirements? Call us on 08454 60 60 33 to discuss your needs right now.