Don’t just take our word for it…
“Experts with great interpersonal skills I have found working with Granite very flexible and efficient and they are always proactive”
Actimize - Amit Domachevski Infrastructure Manager
Prepay Contract
Pre-Paid Support
Does your business require the peace of mind that when a problem occurs you can contact reliable professionals who will help you promptly?
Have you had enough of poor service or not being able to get hold of your I.T experts when you need them most?
Do you need to know that you will have a guaranteed response time for all of your I.T issues?
If you can answer “Yes” to any of the above questions then perhaps our pre-paid support package could be the solution that your business is looking for. Our pre-paid support clients tell us that they like the combination of a guaranteed response time, whilst only paying for the support they require, when they need it most.
Furthermore, we provide a lifetime guarantee on all pre-paid support blocks, they will only ever expire once you have used all of the hours you purchased. We believe that this provides our clients with complete peace of mind, so that even the those with irregular minimal requirements can be sure that you have our full attention when you need us most…….. next week, next month or even next year.
Pre-paid support blocks can be purchased in 10, 25, 50, 75, 100 and 200 hour blocks. The principal is quite simple, the more you purchase, the cheaper the hourly rate becomes.
You can use pre-paid support for any of the services we provide, whether that be basic PC Support, through to Server Installations or Consultancy. We provide you with full access into our service desk system so that you can submit requests, review progress and resolution of problems, or simply view your block balance at any point.
Call the team at Granite now on 08454 60 60 33 to find out more, and see how we can help your business.
Don’t just take our word for it…
“Support given by the whole team at Granite is extremely responsive and helpful We have full confidence in them to support our current and future requirements”
Barry Linger, Executive Chairman – The J’s Hospice
Don’t just take our word for it…
“Proactive knowledgeable flexible efficient but above all genuine and honest support I would not hesitate to recommend Granite”
Cordoba Group - Katy Butcher Office Manager
Don’t just take our word for it…
“We rely on them for their professionalism responsiveness creativity and expertise”
Impact Factory - Jo Ellen Grzyb, Director
Don’t just take our word for it…
“Granite are an extremely reliable IT support provider and offer a highly personalised service Strongly recommended”
Ingram Enterprise- Robert Haines
Don’t just take our word for it…
“We now have full confidence that any IT issues are dealt with quickly and professionally Has enabled us to concentrate more on our core business objectives”
NobilisFontan - Richard Green - General Manager
Don’t just take our word for it…
“Rarely does one come across an organization which truly dose what it says on the box all of the time”
Prospera - Clive Brownlee MD
Don’t just take our word for it…
“Granite proved invaluable to Rize successfully moving into our premises on budget and ahead of timescales I would not hesitate to recommend their services”
Rize Recruitment - Andy Hillery Director
Don’t just take our word for it…
“We are extremely pleased with their performance and have found them to be highly professional responsive knowledgeable and flexible The project was a huge success”
Silverpop - Barry Schnur Vice President IS
Don’t just take our word for it…
“If you are looking for a supplier who knows how to work with SME s we can t recommend Granite highly enough”
Sinead Hasson - Hasson Associates
Don’t just take our word for it…
“We wholeheartedly recommend them to any business looking for a personalised and intimate service”
Source Personnel - Jonathan Lindon MD
Don’t just take our word for it…
“They have put our previous providers to shame as they really do provide Stress-Free IT and I cannot praise them enough”
Taylor Burlington Associates - Jill Henry M.D
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