Don’t just take our word for it…
“Experts with great interpersonal skills I have found working with Granite very flexible and efficient and they are always proactive”
Actimize - Amit Domachevski Infrastructure Manager
Managed Service
If you are looking for complete peace of mind at a predictable fixed cost then Granite's Managed Service Solution is for you.
We can reduce the overall cost of delivering and supporting technology within your business by taking pro-active ownership of your infrastructure.
You will gain a highly responsive and dedicated team who both understand your business, and can take care of your technology needs. Gone are the days of unpredictable and fluctuating support costs, we can provide you with a fixed cost "no surprises" all inclusive service.
We dont believe in restricting the amount of support provided, if you need us we are on hand both remotely and on-site within your office as required. Even better still, we will manage all of your other technology realtionships (Internet, Web Hosting, Database Vendor etc.) and act as your I,T department to ensure that any technology issue your experience is resolved promptly and efficiently.
Our job is to ensure that your systems run as smoothly as possible, which is why we utilise the very latest in monitoring tools to ensure that we are first to learn about any problems you experience. More often than not we will be dealing with an issue long before you ever reailise it has occurred.
Outside of the obvious and most noticable tasks, we take care of the real nitty gritty behind the scenes too, ensuring that the latest updates, patches and fixes are applied whenever they become available.
Our ethos is quite simple, the harder we work to maintain your systems, the less you will need to talk to us to fix things. That doesn't mean that you wont get to know us though, we carry out regular quarterly reviews that not only measure our performance, but also allow us to share the latest developments that could aid your business, and listen to how your business is developing and the challenges you are faced with.
Granite Managed Services Offer You:
- Pro-Active and dedicated helpdesk with unlimited telephone and remote support.
- Unlimited On-site support within your business.
- Round The CLock Monitoring Systems.
- Daily Backup Checks & Notifications Before 10.00am
- Server, PC, Network & Peripheral Support
- 3rd Party Vendor Relationship Management
- Complete Licensing Management
- Full Quarterly Server & Network Maintenance
- Highly Reactive Service Level Agreements
Benefits Of Granite Managed Services:
- Predicatable Fixed Cost Support
- Complete Management Of Desktop PCs and Servers
- Complete Clarity Of Service Via Client Based Login
- Quarterly Service Reviews & Business Updates
- Legal Compliance Of Software Licensing
- Reduced Internal I.T Staffing Costs
Call us on 08454 60 60 33 or e-mail managedservice@graniteconsulting.com to see how we could be reducing your costs and increasing your service.
Don’t just take our word for it…
“Support given by the whole team at Granite is extremely responsive and helpful We have full confidence in them to support our current and future requirements”
Barry Linger, Executive Chairman – The J’s Hospice
Don’t just take our word for it…
“Proactive knowledgeable flexible efficient but above all genuine and honest support I would not hesitate to recommend Granite”
Cordoba Group - Katy Butcher Office Manager
Don’t just take our word for it…
“We rely on them for their professionalism responsiveness creativity and expertise”
Impact Factory - Jo Ellen Grzyb, Director
Don’t just take our word for it…
“Granite are an extremely reliable IT support provider and offer a highly personalised service Strongly recommended”
Ingram Enterprise- Robert Haines
Don’t just take our word for it…
“We now have full confidence that any IT issues are dealt with quickly and professionally Has enabled us to concentrate more on our core business objectives”
NobilisFontan - Richard Green - General Manager
Don’t just take our word for it…
“Rarely does one come across an organization which truly dose what it says on the box all of the time”
Prospera - Clive Brownlee MD
Don’t just take our word for it…
“Granite proved invaluable to Rize successfully moving into our premises on budget and ahead of timescales I would not hesitate to recommend their services”
Rize Recruitment - Andy Hillery Director
Don’t just take our word for it…
“We are extremely pleased with their performance and have found them to be highly professional responsive knowledgeable and flexible The project was a huge success”
Silverpop - Barry Schnur Vice President IS
Don’t just take our word for it…
“If you are looking for a supplier who knows how to work with SME s we can t recommend Granite highly enough”
Sinead Hasson - Hasson Associates
Don’t just take our word for it…
“We wholeheartedly recommend them to any business looking for a personalised and intimate service”
Source Personnel - Jonathan Lindon MD
Don’t just take our word for it…
“They have put our previous providers to shame as they really do provide Stress-Free IT and I cannot praise them enough”
Taylor Burlington Associates - Jill Henry M.D
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