E-Mail Systems

E-Mail Systems

E-Mail has become a necessity over recent years for a business to communicate with its clients and suppliers. We would all like to think that we could maintain effective communication with our key contacts via telephone and the older traditional methods, but e-mail is now the foremost means of communication whether we like it or not.

Having a reliable e-mail system that meets the needs of a business (from basic communication to complex marketing and sales activities) is a must for any organisation.

With the ever changing landscape that governs e-mail delivery, spam control and e-mail security there are many elements of effective e-mail communication that require the need for professional support and guidance to ensure continuity.

Here at Granite we have developed solutions to cater for all key elements of E-Mail communication.

Microsoft Exchange & Hosted Exchange:

Microsoft Exchange is, and has been the premier e-mail server for many years. At Granite we have mastered Exchange for over 15 years, and it forms the basis of the support we provide to our clients on a daily basis.

As Microsoft Small Business Specialists we have proven expertise in deploying, supporting and maintaining Microsoft Exchange at all levels. We aren't limited to supporting Exchange on an SME level, far from it. We can support your multi-site, global environment with the same ease and competency as that of a small business environment.

Now that the integration of e-mail, telephony and unified communications is with us, we are the partner that you need to speak to.

 

Anti-Spam & Anti-Virus Solutions:

We have developed business relationships and become partners to the very best specialist vendors in their fields. Whether you are plagued with Spam e-mail or virus threats we have solutions that are right for you. Where we really excel is in the implementation and support of these products that we have invested lots of time and energy into understanding. The net result is that our clients benefit from services that we can supply, install and maintain, retaining overall responsibilty for the service delivery.

We work very closely with our partners and can therefore ensure that you gain a competitive advantage outsourcing your anti-virus and anti-spam solutions to Granite,

Domain Management:

Granite has extensive knowledge of managing domain names on behalf of its clients. From basic registration and renewal services to more complicated DNS management, we have a solution to meet your needs.

Mail Migrations:

We are the only experts to speak to when it comes to mail migrations. We have carried out numerous mail migrations from both POP3 / IMAP setups to Exchange, as well as Exchange upgrades and server migrations. E-mail migrations carried out poorly with minimal planning can become your worst nightmare and have a huge impact on your business. This is the reason that we have developed a proven strategy to ensure that e-mail migrations are as stress-free and effective as possible, often taking place outside of normal business hours.

E-Mail Delivery Issues:

There will always be times when an e-mail fails to arrive at it's destination. Luck would normally have it that the e-mail that falls into this category is key to you as an individual or business.

Whilst there are obvious reasons i.e. incorrect address, mailbox size limits etc. there are also more involved reasons for mail failures. At Granite we have experience in both the basic troubleshooting and also the more complex involved issues such as SPF (Sender Policy Framework) , Reverse DNS and Domain Blacklisting.

If you have an e-mail delivery issue that is impacting your business contact us now for professional advice and support on 08454 60 60 33 or e-mail email@graniteconsulting.com to discuss your needs.